Are you eager to dive into your favorite game on your PS5 console, only to be greeted by a disheartening “No Signal” message, with no Safe Mode menu in sight during boot-up?
If your PS5 is plagued by the “No Signal” issue, coupled with the absence of the Safe Mode menu, the culprit could be a corrupted SSD or a connectivity hiccup between the console and your TV. To tackle this, start by inspecting the HDMI cable connecting your TV and console for any signs of damage, and promptly replace it if necessary. If this step proves ineffective, the next course of action involves swapping out the PS5’s storage drive with a new, compatible M.2 NVMe SSD.
This article will explore the reasons behind the “No Signal” message and the elusive Safe Mode menu on your PS5 screen during boot-up. Additionally, we’ll provide straightforward steps to help you swiftly resolve this predicament.
Table of Contents
Why won’t my PS5 go to Safe Mode and show no signal?
Several factors could contribute to your PS5 showing the “No Signal” message and failing to display the Safe Mode menu during boot-up. These include:
- Corrupted SSD installed in the console.
- Issues with the HDMI connection, such as a faulty cable.
- Hardware problems within the PS5 itself.
- Mismatched screen resolutions between the console and the TV.
- Incorrect selection of the TV input source.
- Potential conflicts between the PS5 and other devices connected to the TV.
Identifying and addressing these factors can help troubleshoot and resolve the issue, allowing you to enjoy a seamless gaming experience on your PS5.
What to do when PS5 shows no signal and won’t enter Safe Mode?
If you boot your PS5 and it shows a “No Signal” message and no Safe Mode menu pops up on the display, try these methods below:
Power Cycle PS5
To swiftly address the issue of your PS5 displaying the “No Signal” message and failing to enter Safe Mode, the initial and most straightforward solution involves power cycling your console. Follow these steps:
- Disconnect the power cable of your PS5 from the main power supply unit.
- Allow 2-3 minutes for any residual power to dissipate.
- Reconnect the PS5 to the mains.
- Press the “Power” button on your PS5 to turn it on and verify if the problem has been resolved.
This power cycling process is effective in resolving minor system glitches that may be causing the display issues on your PS5.
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Select the Right Input Source on The TV
If you encounter the “No Signal” error on your TV screen after connecting your PS5, it could be due to an incorrect input source selection. To resolve this issue, use your TV’s remote to press the “Input” button, choose the correct HDMI input source, and press “Enter” to confirm. After making this selection, power on your PS5 and check if the problem persists. This simple adjustment should ensure that your console is connected to the right input source, resolving the “No Signal” error.
Disconnect Other Devices
Sometimes, conflicting signals from other devices connected to your TV may cause this problem.
To troubleshoot this, disconnect all other devices (such as your set-top box or PS4) from your TV, reconnect your PS5, and verify that you can boot into safe mode.
Check the HDMI Connection
The “No Signal” or flickering black screen problem, which also hinders the PS5 from entering Safe Mode, is often attributed to a faulty or defective HDMI connection between your TV and console. To address this issue, start by examining the HDMI cable for any visible damage. If the cable is found to be defective, replace it with a new 2.0 HDMI cable or use the original one.
Additionally, it’s essential to inspect the HDMI ports at the back of both your PS5 and TV. If these ports are damaged, consider reaching out to a qualified technician for replacement. Ensuring the integrity of both the cable and ports is crucial in resolving connectivity issues and achieving optimal performance.
Change the TV Resolution
The “No Signal” problem on the PS5, as well as the prevention of booting into Safe Mode, can be caused by a resolution mismatch between the console and the TV.
To resolve this issue, align the TV resolution with that set on your PS5 by following these steps:
Samsung:
- Go to “Settings.”
- Select “Display & Sound.”
- Choose “Advanced Display Settings.”
- Choose “Resolution.”
- Select the resolution that is set on your PS5 or toggle on “Auto Switch to Best Resolution.”
LG:
- Head to “Settings.”
- Choose “All Settings.”
- Choose “Picture.”
- Select “Picture Mode Settings.”
- Select “Advanced Controls” or “Picture Options.”
- Choose “Super Resolution.”
- Choose “Off.”
Sony:
- Open “Settings.”
- Choose “Display & Sound.”
- Select “Screen.”
- Select “Wide Mode.”
- Choose “Normal” or “Auto.”
After changing the resolution on the TV, turn on your PS5 and check if the problem persists.
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Install a New SSD
If your PS5’s SSD becomes corrupted or bricked, resulting in the “No Signal” message on your TV and the inability to enter Safe Mode, your only recourse is to replace the SSD. Here’s a step-by-step guide on how to do this:
- Purchase a PS5-compatible M.2 NVMe SSD.
- Power off your PS5 and disconnect all connected cables.
- Remove the PS5 casing to access the internal components.
- Unscrew the cover on the expansion slot and remove the screw and spacer.
- Adjust the spacer to match the size of the M.2 SSD.
- Align the SSD with the notch on the expansion connector.
- Tilt the SSD diagonally upward and insert it into the expansion connector.
- Lower the M.2 NVMe SSD into its slot and secure it with screws.
- Reattach the expansion slot cover and PS5 casing.
- Reconnect all cables to your PS5, connect it to the TV, and check if the issue persists. With the new SSD in place, you should hopefully no longer encounter the problem.
Contact the PlayStation Support Team
If the previously mentioned solutions did not resolve the problem, reach out to the PlayStation Support team through the following channels:
- Call at 1-800-345-7669 (8 a.m. – 8 p.m.).
- Email at help@ukplaystation.com.
- Utilize the Live Chat feature.
When contacting the support team, be sure to provide comprehensive details about the issue. This information will assist them in offering tailored solutions for your specific situation. If your PS5 is still under warranty, the Support team may also explore options such as repair or replacement to address the issue.
Conclusion
In this guide, we’ve delved into the reasons behind your PS5 displaying the “No Signal” message and the absence of the Safe Mode menu during boot-up. Additionally, we’ve provided a comprehensive set of steps to quickly troubleshoot and address the issue. With these troubleshooting measures, we hope your PS5 returns to normal functionality, allowing you to access the safe boot menu without encountering the “No Signal” problem. If you have any queries regarding this please comment through the box. Don’t forget to share it with your friends & family.
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